Chelsea Bates

Partner and Melbourne Managing Director

Chelsea has helped large enterprise clients deliver business and customer value quickly through digital services such as digital transformation, digital strategy, UX/UI and design thinking, cloud, IaaS, PaaS, DevOps and using agile and lean practices. She has worked with business leaders, technology leaders and the procurement function to help deliver value quickly using an incremental approach instead of a ‘big bang’ approach. ​

Chelsea has experience working with multiple stakeholders and managing cross-functional, cross-organisation projects. Her experience is with organisations within financial services and mining and energy and includes:​

  • Led a team to mobilise agile at scale for a government regulator across the organisation ​
  • Facilitated a design sprint for at a large telco to assist the sales team devise a new strategy​
  • Led a program to optimise business processes using a customer lens for an energy retailer and government body​
  • Delivered agile fundamentals and agile leadership training to financial services, energy, insurance and government clients​
  • Managing multiple digital teams, supporting both delivery, products and projects, to ensure they met the customers needs ​
  • Supporting the delivery of large scale business and operational projects transforming to Agile ways of working, focusing on largely cultural, mindset changes and embedding agile practices​


  • Bachelor of Commerce (Accounting and Finance), Griffith University​
  • Graduate Diploma of Chartered Accounting (GradDipCA)​
  • Chartered Accountant (CA), Member Chartered Accountants Australia and New Zealand​
  • SAFe 4 certified Scrum Master