The Back Story – Shannon Gilliam

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The Back Story – Shannon Gilliam
The Back Story monthly interview features ADAPTOVATE employees from around the world. Each month we ask them 10 questions. In this interview we sit down with Shannon Gilliam from our USA team.

The Back Story monthly interview features ADAPTOVATE employees from around the world. Each month we ask them 10 questions. Our team is the greatest asset we have, and it’s a privilege to share just a little bit more about who they are.

This month we feature Shannon Gilliam, a Consultant in Los Angeles.

Shannon Gilliam

1 First up – how long have you worked with us?

1 year

2 Why did you join us? Were you in the industry previously, or looking for a new career direction?

My last position was eliminated and I saw an amazing opportunity at ADAPTOVATE to grow and share the advantages of working in Agile ways with the business side of organizations.

3 How has your previous experience and career helped define where you are now? Would you have done things differently?

The common theme throughout my working career has been people. Starting in customer service out of college I was given the opportunity to both work with clients directly and lead a team. Working in project management in the construction industry helped me appreciate frameworks and adaptability.

Successfully dealing with tough situations and personalities in these roles helped develop my skills in negotiating outcomes without caving to the demands of others, as well as continuing to nurture those relationships. Learning about Agile let me combine my passion of people and organization that serves those people.

4 How do you balance your work life with your ‘real’ life – do you have a good balance and how important is it to you?

With COVID-19 it is definitely difficult to strike a balance as life seems so stifled and there’s always work available. I try to listen to how I’m feeling (physically and mentally) to d