Fiona Royall

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The ability to work collaboratively with our clients to drive business transformation, deliver tangible business outcomes and demonstrate value is unparalleled


Working at the intersection of design, strategy, and technology, Fiona’s goal is to help clients transform, grow, and innovate through delivering engaging experiences and creative solutions that drive​ superior results.​ Prior to ADAPTOVATE, Fiona worked for Accenture Interactive as a Digital Consultant and has over 15​ years of experience with a background in digital marketing. Her industry expertise spans government, retail, financial services, mining, oil and energy, FMCG, and automotive.​

Fiona’s previous consulting engagements encompass:

Designed an agile operating model for the 900 people HR function at a major Australian supermarket to enable the team to deliver on their purpose

Led Product Management training and coaching for a state government department

Developed internal coach capability build and onboarded pilot teams as an agile coach at one of the world’s largest oil & energy companies (working in the USA)​

Delivered training as part of the coaching team who trained more than 500 people in agile ways of working, from fundamentals to advanced, across one of the world’s largest mining companies

Supported the External Affairs team in building capability around and adoption of new ways of working and co-created workshops in new ways of working which were delivered to top 60 leaders and disseminated to 700 staff at a mining company

Planned and facilitated a design sprint to define a new operating model for a health and safety reporting team to deliver faster, more effective reporting in service of better outcomes

Supported the large-scale transformation to Agile ways of working across multiple squads for an Australian big 4 bank as an Agile coach and scrum master

Key facts:

  • Master of Design Futures from RMIT 
  • Bachelor of Business from RMIT 
  • Bachelor of Arts from the University of Melbourne 
  • Advanced Design Thinking Certificate from IDEO U 
  • Certified SAFe 5 Scrum Master 
  • Professional Scrum Master (PSM I) from 

Expert areas:

  • Agile Operating Model
  • Australia
  • Customer Experience
  • Human Resources
  • Leadership
  • Strategy Consulting
  • Team management