Human Resources Case Study
Read below our case study of developing a large scale Operating Model design for the Human Resources function at a leading Australian retailer.
The client is the Human Resources function of Australia’s largest retailer with around 900 employees serving over around 200,000 employees across the broader business.
The retailer had experienced success in agile operating model design in one of their business units beginning their agile transformation and looked to HR to be a front runner to support and enable the broader transformation across the business.
There was a desire to change how they worked to shift the focus from functional silos to become employee experience led.
HR function had a burning platform for change consolidating the foundations and facing pain points around difficulties in prioritisation, duplication of work, siloes between the different functions and lack of end-to-end ownership with their existing operating model over 5 years old and no longer fit for purpose .
Context
Aligned on the reason for change, strategic objectives and the new operating model design principles with the Chief People Officer and the HR executive leadership team.
Co-designed the overall operating model shell with the leadership team and direct reports through face to face and online workshops.
Detailed design a pilot of the operating model featuring 1 Practice with 5 Chapters and 2 Tribes consisting of over 50 squads in total.
Detailed design the rest of the model in collaboration with team members focused on team journeys and unlocking capability and value delivery.
Key Activities
Find out how ADAPTOVATE can support HR on their transformation journey.
The Results:
The Results: A fit for purpose operating model that is aligned to the company and HR strategy.
Locations
UK
5th Floor, 167-169 Great Portland Street
London W1W 5PF
+44 20 3603 1662
AUSTRALIA & NEW ZEALAND
Sydney
Simpson House, Level 5, 249 Pitt Street
Sydney NSW 2000
+61 2 7200 2530
Melbourne
L7, North Tower, 276 Flinders St
Melbourne VIC 3000
+61 2 7200 2530
Auckland (Tāmaki Makaurau)
Level 4, ACS House, 3 Ferncroft Street,
Grafton, Auckland 1010
New Zealand
SINGAPORE
3 Temasek Avenue #18-01 Centennial Tower
Singapore 039190
+65 9012 8992
POLAND
ul. Czackiego 15/17 street
00 -043 Warszawa
+48 505 626 416
USA
695 Town Center Dr Suite 1200,
Costa Mesa, CA 92626
USA
+1 424 543 2623
CANADA
110 Cumberland Street Suite # 307
Toronto Ontario M5R 3V5
Canada
+1 647 631 1205
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