Mark cuts through complexity, balances technical and operational needs, and delivers customer-centric solutions that support Agile ways of working.
With over 10+ years of delivering agile transformations and project delivery, Mark swiftly analyses core business requirements, customer needs and operational efficiencies. He executes change programs through a clear, articulate vision, team and key stakeholder engagement, and unwavering diplomacy.
Mark is steadfastly solution-focused in resolving highly complex system, business and organisational issues, that empower and enable both the organisation, their employees and end users.
- Led a Big 4 Australian Bank transformation in reshaping Technology costs – how it is consumed and billed – using Agile process to implement
- Part of the coaching team who trained more than 500 people in multiple departments (HR, Legal, Tech and Finance) across a mining company organisation in agile ways of working, from fundamentals to advanced Product Owner and Scrum Master training and coaching
- Supported the rollout of Agile ways of working in human resource and technology project teams of a large mining organisation. Designed a plan to apply Agile ways of working in a facilities management project to then be utilised and scaled globally for a mining organisation
- Implemented Agile best practices in a project to restructure the governance and delivery process of a large financial institution and a G20 supported Initiative