Enterprise AI AdoptionClimbing the Capability Wall - Why AI Strategy Stalls in Financial Services
Nearly every financial institution now has an AI strategy. For the largest global banks, that strategy comes with dedicated AI teams and technology budgets in the billions. For regional and mid-sized banks, insurers, trust companies, credit unions and asset managers, it does not. Yet across most of these institutions, the workforce is not keeping pace, and the gap between AI strategy and AI performance is widening.
This paper is written for institutions that compete on relationships, trust and local knowledge rather than sheer scale. It sets out how to build AI capability across the workforce, and how to put it to work redesigning key processes: the step where most institutions stall.
