8 THEMES TO SUSTAIN THE CHANGE IN NEW WAYS OF WORKING

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8 THEMES TO SUSTAIN THE CHANGE IN NEW WAYS OF WORKING
As our company’s tag line says: ADAPTOVATE. Success Sustained. It’s important when implementing new ways of working that your business is set up for sustained success.

SUSTAIN THE CHANGE, FOR ONGOING SUCCESS.

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How do we see business sustaining ‘new ways of working’ over the longer term?

Success. Sustained.

Two simple words that appear on every email signature of every employee at ADAPTOVATE.  It’s our tag line, which is at the absolute core of everything we do and say.

Simply put, how does your business sustain ‘new ways of working’ over the longer term?

In his keynote at Digital Edge last year, Doug Ross, our Partner and MD at ADAPTOVATE discussed this very topic.  (Feel free to duck over and watch the 5 minute video here.)

Doug said,“Interestingly enough, no-one knows how to do it for you. Not from the outside.  It really amazes me when people turn up and they say, “Hey I’ve got the latest methodology, or I’ve got the latest framework and we’re just going to plug it in and it’s going to work well”.

“But realistically it’s different in every company, every country,” he says.

So that’s what we will discuss in this article.  How do you sustain ‘new ways of working’ over the longer term?

To start, there are eight consistent themes.  If you aren’t prepared to do these, out of the gate, “sustained success” is going to be difficult.

However, if you get all these 8 themes on track, it’s far more likely you will be set up for sustained success in the longer term.

THEME 1 – YOU NEED TO INNOVATE AND MAKE MISTAKES.

As Doug says in his keynote video – You need to innovate and you need to make mistakes.  You need to be able to admit you’ve got it wrong and then move on.

Mark Barber, our project lead in Melbourne believes, “The key is to have a culture of continuous improvement so that ‘ways of working’ are always evolving. We can enable this culture in many ways, such as by modelling this behaviour through leadership and encouraging experimentation through celebrating learning.”

THEME 2 – NO FEAR, NO POLITICS

You need to be able to have no fear, no politics.   This means yes, dare to change, but be transparent.

Steve Walton says, “Thinking and talking about what is important and then communicating objectives is key to alignment.”  He explains, “When done with transparency it can motivate people to put their energy in and collaborate. Once kick started this energy creates momentum.” (editor:  Momentum is ADAPTOVATE’s word of the year.  Read about why here)

THEME 3 – DECISION MAKING DECENTRALISED (within reason)

Decentralising decision making is a key hurdle which must be overcome.  It will help move from a “new ways of working” initiative to transforming into a dynamic and lean organisation.

Steve Walton says, “Decision making must be effectively decentralised. Organisations with traditional slow and hierarchical decision making cannot move at a speed which enables teams to sustain their new momentum.”

Nathan Stickney, one of our senior consultants in Singapore, agrees, “The companies that get ‘new ways of working’ to stick put their people first.

They train them, they trust them, they empower them to make decisions and have autonomy.

When you focus on people first, they can then own the new ways, and drive the outcomes that you want the new ways of working to effect,” he says.

THEME 4 – COLLABORATE MORE

By this we mean – Break down silos, work in smaller teams, collaborate more.

Laura Scott, a senior consultant in Sydney “You can sustain your ‘new ways of working’ by proving value, and impact and quicker output through actually working in new agile ways under guidance from the team firstly.

Secondly, by investing in a good influential Scrum Master that the team respects.” She says.

By investing in your team to continually improve these skills through training and development. Let them live the success, then when a new project starts there will be no other way that they choose to run a project.” Laura explains.

THEME 5 – DARE TO CHANGE

You need to be able