Managers account for up to 70% of the difference between highest and lowest engaged employees. In 2024, engagement among managers, especially those under 35, declined. Higher expectations are being placed on managers, but many are not receiving the support they need. If this is left unaddressed, this gap will directly undermine strategy execution, increase attrition cost and weaken performance outcomes.

Organisations can do better to support their managers, especially those new to the role. This article outlines four practical leadership practices which managers should adopt to lead effectively and deliver results. Supported by case studies and global data, it demonstrates how organisations can strengthen performance and secure long-term competitiveness by investing in the next generation of leaders.