Chelsea Bates

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Seeing the positive impact business agility has on organisations, teams and people makes me smile and is what I love about working with the team at ADAPTOVATE

Bio:

PARTNER AND VICTORIAN MANAGING DIRECTOR

Chelsea has helped large enterprise and government clients deliver business and customer value quickly by helping them transform at scale and enabling them to continuously adapt and innovate. Keeping agile ways of working at the centre of what she does, Chelsea has helped design agile operating models to help her clients redefine how their organisation operates and run their business to both drive operational efficiencies as well as improve employee morale.

Chelsea has experience working with multiple stakeholders and managing cross-functional, cross-organisation projects. Her experience is with organisations within financial services and mining and energy and includes:​

  • Led a team to design a new agile operating model for an own brand product company from top level design through to rollout
  • Led a team to design a new agile operating model for a marketing function within a large Australian retailer
  • Assisted a financial services organisation increase customer through pull by taking an end-to-end perspective and built a Customer Journey Map to understand where the process could be optimized
  • Led a team to mobilise agile at scale for a government regulator across the organisation ​
  • Facilitated a design sprint for at a large telco to assist the sales team devise a new strategy​
  • Led a program to optimise business processes using a customer lens for an energy retailer and government body

Key facts:

  • Bachelor of Commerce (Accounting and Finance), Griffith University​ 
  • Graduate Diploma of Chartered Accounting (GradDipCA)​ 
  • Chartered Accountant (CA), Member Chartered Accountants Australia and New Zealand​ 
  • SAFe 4 Certified Scrum Master (CSM) 

Expert areas:

  • Agile at Scale
  • Agile Methodology Frameworks & Models
  • Australia
  • Business Agility
  • Strategy Consulting

Locations

AUSTRALIA

Sydney


Simpson House, Level 5, 249 Pitt Street

Sydney NSW 2000

+61 2 7200 2530

Melbourne


L7, North Tower, 276 Flinders St

Melbourne VIC 3000

+61 2 7200 2530

SINGAPORE

3 Temasek Avenue #18-01 Centennial Tower

Singapore 039190

+65 9012 8992

POLAND

ul. Czackiego 15/17 street

00 -043 Warszawa

+48 505 626 416

USA

695 Town Center Dr Suite 1200,

Costa Mesa, CA 92626

USA

+1 424 543 2623

CANADA

110 Cumberland Street Suite # 307

Toronto Ontario M5R 3V5

Canada

+1 647 631 1205

UK

5th Floor, 167-169 Great Portland Street

London W1W 5PF

+44 20 3603 1662

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