CASE STUDY – digital transformation AT TECH DIVISION OF HEALTH INSURER

Home » Case Study – Accelerated Digital Transformation at a Health Insurer
Home » Case Study – Accelerated Digital Transformation at a Health Insurer

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Our health insurer came to us with this challenge….

We are the technology division of a not-for-profit health insurer in Australia, that wants to deliver a whole platform refresh across the company. We have 8 programs, 18 vendors and 350+ people to align. Can you help?


In collaboration with the health insurer, ADAPTOVATE defined the strategy, architecture and roadmap and built internal capability.

Key approaches

By working in collaboration with the health insurer ADAPTOVATE were able to:

  • Define the strategy, architecture and roadmap
  • Co-design the desired end-to-end customer experience with the executive team​
  • Build internal capability for over 350 people​
  • Establish an Enterprise Architecture function across 8 programs and 18 vendors​
  • Coach the team to meet aspirations of stability and the ability to deliver quickly by leveraging DevOps, Centres of Excellence and Chapter concepts​



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Home » Case Study – Accelerated Digital Transformation at a Health Insurer

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USA

US Headquarters

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Costa Mesa, CA 92626

+1 424 543 2623

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AUSTRALIA & NEW ZEALAND

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Sydney NSW 2000

+61 2 7200 2530

Melbourne


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Melbourne VIC 3000

+61 2 7200 2530

Auckland (Tāmaki Makaurau)


Level 4, ACS House, 3 Ferncroft Street,

Grafton, Auckland 1010

New Zealand

SINGAPORE

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Singapore 039190

+65 98348486

POLAND

ul. Czackiego 15/17

00 -043 Warszawa

+48 505 626 416

CANADA

Postal location:

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Toronto ON M5R 3V5


Physical office location:

296 Richmond St. West

Toronto, ON M5V 1X2


Canada

+1 647 631 1205

UK

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London W1W 5PF

+44 20 3603 1662

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