Implement new in-store ways of working in major retail chain - case study

Home » Implement new in-store Ways of Working for major retail chain – Case Study

Our retail grocery client came to us with this challenge....

We are one of Australia’s largest grocery retailers, and we want to roll out new Ways of Working across our stores to improve both the customer and store team experience. We know that success will depend on coaching our leaders and teams, embedding trust and empowerment, and building processes that make change sustainable. Can you help?

ADAPTOVATE designed and delivered a program to support leaders, teams, and stores in adopting new ways of working.

Key approaches

  • Coached leaders and teams in adopting a mindset of trust and empowerment


  • Assisted with planning for the roll-out of new ways of working within stores to support sustainable outcomes


  • Supported implementation of a Quarterly Planning process across stores


  • Developed team boards to improve collaboration and planning


AI in Retail: Where to Invest for Operational Impact 

Retail leaders are moving from AI experiments to operational impact. Learn how to prioritise AI initiatives, strengthen data foundations and deliver measurable operational results.

Process Prioritisation in Retail: Turning AI Ambition into Operational Results 

Retail leaders are no longer asking whether artificial intelligence matters. The real question is where to start, how to prioritise, and how to ensure it delivers measurable value rather than noise.

Download – Retail Growth in 2025: Navigating the Perfect Storm of Store Expansion

Download our whitepaper. Discover how retailers can overcome labour, supply chain, and digital disruption in 2025 by adopting agile models, multi-skilling, and a seamless “one customer” experience.

Case Study – Transforming Retail Product Development: From Category-Led to Customer-Led

Discover how a major Australian retailer transformed its product development strategy, shifting from category-led to customer-led ways of working to improve portfolio management, prioritisation, and talent retention.

Find out how ADAPTOVATE can support your retail organization

CONTACT US

Locations

USA

US Headquarters

695 Town Center Dr, Suite 1100

Costa Mesa, CA 92626

+1 424 543 2623

growth_US@adaptovate.com

AUSTRALIA & NEW ZEALAND

Sydney

L12 50 Carrington Street

Sydney NSW 2000

+61 2 7200 2530

Melbourne

Suite 22-125 120 Spencer Street,

Melbourne VIC 3000

+61 2 7200 2530

Canberra

Suite 3, Ground Floor/65 Canberra Ave

Griffith ACT 2603

+61 2 7200 2530

Auckland (Tāmaki Makaurau)

Level 4, ACS House, 3 Ferncroft Street,

Grafton, Auckland 1010

New Zealand

SINGAPORE

20 Collyer Quay, Level 12,

Singapore

+65 98348486

POLAND

ul. Czackiego 15/17

00 -043 Warszawa

+48 505 626 416

CANADA

296 Richmond St. West

Toronto, ON M5V 1X2


Canada

+1 647 631 1205

UK

5th Floor, 167-169 Great Portland Street

London W1W 5PF

+44 20 3603 1662

PHILIPPINES

19th Floor, Two Neo Building

3rd Avenue corner 28th Street

Bonifacio Global City, Taguig City

+65 98348486

ADAPTOVATE is a proud sponsor of the Sydney Roosters - an Australian National Rugby League team

About us

Key Approaches

Industries

Trending Topics

©2022 ADAPTOVATE. All rights reserved

Privacy Policy | Corporate News | Carbon Reduction Plan