Mark cuts through complexity, balances technical and operational needs, and delivers customer-centric solutions that support Agile ways of working.
With over 10+ years of delivering agile transformations and project delivery, Mark swiftly analyses core business requirements, customer needs and operational efficiencies. He executes change programs through a clear, articulate vision, team and key stakeholder engagement, and unwavering diplomacy.
Mark is steadfastly solution-focused in resolving highly complex system, business and organisational issues, that empower and enable both the organisation, their employees and end users.
Representative experience:
Led a Big 4 Australian Bank transformation in reshaping Technology costs – how it is consumed and billed – using Agile process to implement
Delivered agile coaching as part of the team who trained more than 500 people in multiple departments (HR, Legal, Tech and Finance) across a mining company in agile ways of working, from fundamentals to advanced
Product Owner and Scrum Master training and coaching
Supported the rollout of Agile ways of working in human resource and technology project teams of a large mining organisation.
Designed a plan to apply Agile ways of working in a facilities management project to then be utilised and scaled globally for a mining organisation
Implemented Agile best practices in a project to restructure the governance and delivery process of a large financial institution and a G20 supported Initiative
