Mark cuts through complexity, balances technical and operational needs, and delivers customer-centric solutions that support Agile ways of working.​
With over 10+ years of delivering agile transformations and project delivery, Mark swiftly analyses core business requirements, customer needs and operational efficiencies. He executes change programs through a clear, articulate vision, team and key stakeholder engagement, and unwavering diplomacy. ​
Mark is steadfastly solution-focused in resolving highly complex system, business and organisational issues, that empower and enable both the organisation, their employees and end users. ​
Representative experience:​
Led a Big 4 Australian Bank transformation in reshaping Technology costs – how it is consumed and billed – using Agile process to implement
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Delivered agile coaching as part of the team who trained more than 500 people in multiple departments (HR, Legal, Tech and Finance) across a mining company in agile ways of working, from fundamentals to advanced
Product Owner and Scrum Master training and coaching​
Supported the rollout of Agile ways of working in human resource and technology project teams of a large mining organisation.
Designed a plan to apply Agile ways of working in a facilities management project to then be utilised and scaled globally for a mining organisation​
Implemented Agile best practices in a project to restructure the governance and delivery process of a large financial institution and a G20 supported Initiative
