Insights
Empathy, the ability to understand and share the feelings of others, and active listening, the process of attentively hearing and interpreting communication from others, become particularly valuable during change. So much so, in fact, that they have the ability to drive critical benefits for an organization in times of uncertainty.
Design Thinking is a problem-solving and innovation methodology that emphasises a user-centric approach to creating solutions. The framework helps individuals and teams approach complex challenges in a creative, empathetic and iterative way. The primary goal of Design Thinking is to develop innovative and practical solutions that meet the real needs of end users.
B Corp certification is a mark of excellence given to companies that demonstrate high standards in social and environmental performance, accountability, and transparency. It’s a comprehensive process that evaluates a company across five key areas: governance, workers, community, environment, and customers.
Editorial by Doug Ross, Senior Partner and Managing Director. In Australia – Creating a dedicated pool of funds for Environmentally, Socially, and well Governed long-term infrastructure and technology through a tax exemption on Superannuation Contributions, while also providing the public mandate to fast-track these large nation-building projects
An Operating Model is the glue that connects the why (strategy), the how (people & resources) and the what (the work). An agile operating model aims to achieve this using agile ways of working. An Operating Model brings clarity to how the organisation will use its resources to execute the strategy and deliver value to customers.
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