Western sydney migrant resource centre

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Western Sydney Migrant Resource Centre (WSMRC)

Context

ADAPTOVATE is proud to support Pledge 1% and WSMRC. Western Sydney MRC (in Australia) was formed in 1979 and they have 36 staff and 145 volunteers. The provide services including

Settlement support

Age Care support

Employment support

Families and Children

Financial support

Community capacity building

The client is an Australian Not-for-Profit that offers casework and community programs for migrants, refugees and diverse communities

The board lacked visibility of whether the organization was delivering on its mission and working on the right priorities. Management wanted clear success measures to work towards that aligned with the strategy and future growth areas

The organization is set to grow significantly over the next few years. The board wanted to ensure that the organization continues to meet client needs and addresses cultural, financial and governance issues during this growth period

Key Activities

Through two half day workshops over two months with the CEO and the board, we:

Provided training on Objectives and Key Results (OKRs) , including the purpose and what good OKRs look like

Identified organiztation's high-level objectives, and aligned leadership team on key priorities for the upcoming year

Co-developed OKRS that aligned with the strategy and future direction of the organization to increase transparency of progress and measure social impact