Design Sprint to agile implementation - Singapore Insurer - case study
Our leading Singapore insurer client came to us with this challenge:
We are a leading composite insurer, based in Singapore, serving more than 20 million policyholders across their protection, saving and investment needs. We want to become more consumer-centric and innovative, and need to upskill our staff. They need to have a problem-solving mindset and adopt Agile ways of working in order for us to acheive this. Can you help?
In collaboration with the insurer client, ADAPTOVATE achieved:
Strong leadership alignment and advocacy of design sprints as a problem-solving approach with quicker outcomes and renewed focus on the customer
Established the beginnings of a new culture and noticeably stronger cross-functional engagement by learning Design Sprints principles and Agile ways of working
Key approaches
Working with the client, ADAPTOVATE:
- Designed and delivered bespoke Design Sprints to augment the client’s approach to problem solving, starting from executive leadership and scaling across teams
- Coached teams on building a business model canvas to help them secure funding for their top priorities and transition Design Sprint solutions to Agile Implementation
- Coached teams and conducted tailored Agile training to drive continuous improvements in their Agile maturity journey and to embed Agile principles and mindset
- Transitioned teams effectively to a remote working environment by running Design Sprints and Agile ceremonies online through collaboration tools such as Miro and Jira
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USA
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Singapore
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00 -043 Warszawa
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