Home ยป Western Sydney Migrant Centre – Pledge 1%

Western Sydney Migrant Resource Centre (WSMRC)


ADAPTOVATE is proud to support Pledge 1% and WSMRC. Western Sydney MRC was formed in 1979 and they have 36 staff and 145 volunteers. The provide services including

Settlement support

Age Care support

Employment support

Families and Children

Financial support

Community capacity building

  • The client is an Australian Not-for-Profit that offers casework and community programs for migrants, refugees and diverse communities

  • The board lacked visibility of whether the organisation was delivering on its mission and working on the right priorities. Management wanted clear success measures to work towards that aligned with the strategy and future growth areas

  • The organisation is set to grow significantly over the next few years. The board wanted to ensure that the organisation continues to meet client needs and addresses cultural, financial and governance issues during this growth period

Key Activities

Through two half day workshops over two months with the CEO and the board, we:

Provided training on Objectives and Key Results (OKRs) , including the purpose and what good OKRs look like

Identified organistation's high-level objectives, and aligned leadership team on key priorities for the upcoming year

Co-developed OKRS that aligned with the strategy and future direction of the organisation to increase transparency of progress and measure social impact


90% reduction in time taken for the leadership team to align on priorities

35% increase in the confidence and alignment after the workshop (from 50% to 85% average score)

50% increase in the objectives that are measurable and quantifiable (from 50% to 100%)

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Western Sydney Migrant Centre – Pledge 1%
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