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ADAPTOVATE supports Consumer sector organisations in their transformation journey.

ADAPTOVATE aligns people from leadership to the front line on what is important to improve work prioritisation and decision-making.

ADAPTOVATE empowers teams through Agile ways of working to reduce wastage and deliver value more predictably.

ADAPTOVATE provides expertise, training, and coaching to build our client’s internal capability to ensure cultural change is embedded and for success sustained.

Find out more about how we have helped different areas of the consumer sector:

Automotive organisations continuously look for ways to attract and maintain customers by providing innovative products and valuable services, while improving operational efficiency and employee engagement. Read more.

ADAPTOVATE helps organisations deliver innovative customer-centric solutions by mapping customer experiences to identify improvement and product opportunities. Read More.

Wholesale and Distribution organisations operate in a dynamic industry and face several challenges, including changes in consumer behaviour, supply chain disruptions, rapid technological advancement and inventory management requirements. Read more.

Organisations in the hospitality industry strive to deliver the best experience for their customers while remaining competitive in the market.

Find out how ADAPTOVATE can support a scaled transformation in the consumer sector.

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Benefits of new ways of working in the consumer sector

ADAPTOVATE supports the consumer sector to unlock the benefits of new ways of working. The five most commonly observed benefits for consumer sector organisations we have seen are:

Increased collaboration across the organisation through cross-functional agile teams, rather than traditional top-down silos.

Increased speed of product delivery through short iterative development cycles.

Greater adaptability and innovation in rapidly changing markets through the ability to test and learn solutions in the market early and frequently.

Increased customer adoption and satisfaction by using human-centred design (HCD) methods to drive innovation in products and services.

Increased productivity through greater organisational transparency and shared priorities, allowing teams to focus on what’s really important.

Working with clients.

ADAPTOVATE has helped clients realise tangible benefits in the consumer sector space:

$100+ million of unspent allocated capital identified in a leading Australian retailer.

60% Reduction in digital product prototype development at a global automotive company’s consumer dealership division

70% of quarterly CAPEX was directly aligned to strategic outcomes at a national grocery chain.

Agile, Agile Coaching, Automotive, Business Agility Consulting & Training, Case Studies, Consumer, Design Sprints, Design Thinking, Product Design and Management

Case Study – Digital Prototype Sprints for Automotive Company

The marketing and finance arm of a leading global automotive manufacturer was seeking to prototype an interactive, digital application to showcase platform functionality and train end-users

Case Studies, Consumer, Operational Excellence, Process Improvement

Case Study – Process Improvement in Supply Chain

Our client, a major agribusiness logistics and marketing company, was looking uncover and address root causes of inefficiencies in its rail operations, and to design and implement new processes to maximise exports