Insurance

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ADAPTOVATE supports insurance sector organisations to adapt to changing regulations and customer preferences.

The insurance sector is a dynamic market categorised by risk and disruption. The need to reduce costs, increase data security, innovate and simplify requires effective prioritisation and flexibility in delivery.

ADAPTOVATE assists clients in aligning work to strategic priorities whilst building internal team capabilities to deliver at pace.

ADAPTOVATE helps organisations in the insurance industry remain relevant in the market by leveraging Agile and human-centred design principles to develop user-focused solutions and accelerate time to market.

ADAPTOVATE provides end-to-end support through designing and implementing change programs.

ADAPTOVATE builds program flexibility to enable organisations to redirect focus to changing environments.

ADAPTOVATE helps insurers deliver and implement technology change and improve governance by co-designing operating models that align people to prioritised customer needs and regulatory stakeholder requirements.

Benefits for the Insurance sector:

ADAPTOVATE has helped organisations in the insurance space leverage new ways of working and realise several benefits.

Increased efficiency at every level through process improvement and aligning cross-functional teams to customer needs.

Streamlined business processes, with reduced waste and enhanced delivery systems

Accelerated design and speed of delivery, allowing for a quicker response to market changes

Working with clients.

We have worked with clients in the insurance sector and have established a proven track record of delivering tangible benefits, such as:

Designed 5 customer centric journeys, and created self-managing agile teams around customer behaviours, at a not-for-profit health insurer.

Reduced decision making lag time at an Australian health fund.

5 x simplification of role types, to establish clear accountability and career progression paths at an Australian health insurer.

Better Business Models, Business Capability Mapping, Case Studies, Design Sprints, Design Thinking, Digital Transformation, Financial Services, Insurance, Not-for-profit, Operational Excellence

Case Study – Accelerated Agile Maturity at Health Insurer

At health insurer, ADAPTOVATE helped the technology division deliver a platform refresh. We defined the strategy, architecture and roadmap and built internal capability

Find out how ADAPTOVATE can support a scaled transformation in the insurance sector

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