Operational Excellence

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Better Business Models, Business Transformation, Case Studies, Education, Operational Excellence, Process Improvement, Value Stream Mapping

Case Study – Revinventing Service Delivery at a Vocational Education Provider

ADAPTOVATE assisted a nationally renowned vocational education provider to transform the service delivery to staff and students. Read our case study.

Case Studies, Operational Excellence, Process Improvement, Public Service & Government, State Government

Case Study – Process Improvement at a State Government Organisation

ADAPTOVATE improved the end-to-end mortgage application process across business & customer perspectives in a government owned organisation.

Case Studies, Design Sprints, Design Thinking, Energy and Mining, Objective and Key Results (OKRs), Oil and Gas, Operational Excellence

Case Study – Design Sprints for Global Energy Company

ADAPTOVATE led a Design Sprint over five days with 15 representatives from four different countries for a Global Energy company. Read the case study here.

Case Studies, Consumer, Operational Excellence, Process Improvement

Case Study – Process Improvement in Supply Chain

Our client, a major agribusiness logistics and marketing company, was looking uncover and address root causes of inefficiencies in its rail operations, and to design and implement new processes to maximise exports

Better Business Models, Business Capability Mapping, Case Studies, Design Sprints, Design Thinking, Digital Transformation, Financial Services, Insurance, Not-for-profit, Operational Excellence

Case Study – Accelerated Agile Maturity at Health Insurer

At health insurer, ADAPTOVATE helped the technology division deliver a platform refresh. We defined the strategy, architecture and roadmap and built internal capability

Better Business Models, Business Transformation, Case Studies, Customer Journey Mapping, Education, Operational Excellence, Process Improvement, Solve Complex Problems, Value Stream Mapping

Case Study – Transformation orchestration at Education Provider

We worked with an Australian Education provider on a transformation orchestration and service design using a consolidated implementation plan. Find out how.

Case Studies, Objective and Key Results (OKRs), Operational Excellence, Process Improvement, Quarterly Delivery Cycles (QDC), Technology Media and Communications

Case Study – QBR and Mission Control at a Media Company

Read our case study working with a large media company in Australia on alignment and process improvement

Case Studies, Operational Excellence, Public Service & Government

Agile Coaching in Government Case Study

Read below our case study of implementing Agile Ways of Working in a Victorian State Government department

Agile, Agile Coaching, Banking, Case Studies, Customer Journey Mapping, Design Sprints, Financial Services, Human-Centred Design, Operational Excellence, Solve Complex Problems

Human-Centred Design Case Study

Our client, an international bank, had embarked on a transformation with the aim to respond more quickly to rapidly evolving customer needs; enhance business value; increase productivity; and improve employee engagement.