case study – qBR & Mission control at a media company

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Our large Australian media company came to us with this challenge….

We are large media company in Australia. We’ve recently had two different companies merge into one. One of them is versed in Agile ways of working while the other is still using waterfall. We are wanting to improve our stakeholder alignment and ability to mutually prioritise. We also want to improve the timeframes of delivery to execution on ideas. Can you help?

In collaboration with the media client, ADAPTOVATE co-designed and trained key stakeholders on a series of new planning, prioritisation and delivery processes to create alignment and improve speed to delivery across six portfolios.

Key approaches

By working alongside the client ADAPTOVATE…

Engaged a total of six portfolios over various phases
Trained key stakeholders in Objectives and Key Results (OKRs), Quarterly Business Reviews (QBRs) and Mission Control processes
Established a shared understanding of major projects planned for each portfolio throughout the year by co-creating roadmaps with key stakeholders
Implemented a goal-setting framework, initially drafting OKRs for key projects with portfolio leads and verifying them with other relevant stakeholders. Establishing a common understanding of strategic intent for projects and a means to measure value
Fostered alignment across teams by drafting QBR memos and facilitating QBR planning sessions which highlighted the prioritised tasks for the next quarter and the desired quantifiable outcomes
Established Mission Control spaces for portfolios to track their progress throughout the quarter
A new delivery framework was co-created with the PMO to improve speed to market, increase internal collaboration, improve visibility and prepare the organisation for scaling agile. Specific focus was placed on refreshing the ideation of projects by leveraging design sprints, inception sessions and business case narratives to obtain alignment and feedback early-on from relevant stakeholders and delivery teams
Playbooks of the new processes were created and delivered to the client to enable them to take ownership

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Insights

Agile Failed To Deliver On It’s Promise

At its core, Agile is about people. Whilst frameworks and playbooks are very useful tools, they cannot be applied to people. For Agile to work, people must understand these tools and be interested in adopting them.